‘Google Analytics’

The average user of Google services such as Google Plus, the search engine, Gmail and Maps may not even be aware of the applications and services to be cut in the near future. For most, relatively little will change in their day to day lives, but for a few the cutting of Google services such as Knol, Bookmarks List, Wave and Friends Connect may come as something not planned for.

 

Why The Cutting Of Google Services?

The US based company is in a process of streamlining the services and products offered. As with any growing company, house cleanup may be needed every once in a while, and that is exactly what Google is doing. The idea is to offer more focused products and services and to put more emphasis in beating the social media giant Facebook with the new Google+ social network, which would have been better off, if named Google Circle.

Although the company has seen tremendous growth in Google Plus, usage of the service is still not on par with that of Facebook. Unless users migrate from Facebook to Google+, one should not expect the social network to overtake Facebook or even be a real threat to it in the near future.

Failing Products And Services To Get The Boot

The cutting of some of the Google services is aimed at products or services which have failed to get off the ground or achieve what the company has hoped such would. Some users have expressed concern that more services may be cut and they are thus a bit sceptical in signing on for new services.

The company wants to integrate such services and products with their successful products and thus ensure a more streamlined and easier to use Google. Users accordingly have nothing to fear, most of the useful services stay intact.

Which Products Will Be Cut?

The cutting of Wave as a Google product comes as no surprise. The service combined online collaboration and instant messaging. Development on it has already stopped a while ago and it is now recommended that users opt for the open source projects such as Apache to replace it if they still want to make use of the Wave technology.

Google Gears, the offline browser functionality delivered less than expected and users are no longer able to download it. Applications such as Gmail offline will be incorporated into Chrome allowing for access to it and other applications such as Google Docs through Chrome.

The next item on the list of Google services to be cut is the Search Timeline. Graphs of historical search trends can in future be found by means of the google.com/trends.  Friends Connect also gets the boot. It is a service that allows webmasters the ability to enrich the user experiences through the addition of social media type characteristics to the sites by means of snippet embedding. Webmasters are encouraged to promote Google+ instead.

Bookmarks List, allowing the sharing of bookmarks among friends is perhaps one of the services which will be least missed. Knol, launched as far back as 2007 never really took off. It was designed as a Google service allowing for collaboration amongst experts in the creation of articles. The company has, however,  indicated that Knol will still be working until the end of September 2012.  Google has also indicated the cutting of Renewable Energy Cheaper than Coal known better as RE<C.  According to the company other companies are now better positioned to continue research in driving the price of renewable energy down. They have published their results to help other companies in their research.

 

Caution Regarding Announcements Of New Products

The company has also indicated that their future announcements of new services and products may not be so hyped up since expectations may be more than can be delivered. They will only announce a few projects every year following the example of rival firm Apple. Most people, however, speculate that Google is cutting services in order to put more resources into Google+ in order to beat Facebook.

New Products & Services Launched

While the cutting of Google services such as Knol, Friends Connect and RE<C may come as no surprise, the addition of services such as the online music store, at present only available in the USA, is expected to keep the company solidly in the run. Users with Android based devices will be able to purchase MP3 files from a library of more than 13 million music pieces. With Sony Music Entertainment, Universal, and EMI also supporting the library, it is expected to give Apple a run for their money. The music store is integrated with Google+ allowing for sharing of music pieces amongst Circles.

Google MAPS – Extending Views Indoors

The company has taken its technology indoors as well, allowing for indoor viewing of some museums and other places of interest. The project is operational in several cities such as Paris and London. Unfortunately, it is not yet available in South Africa. Places to be viewed will include restaurants, repair shops, gyms and shops. Businesses have been invited to join, but have been asked to warn their clients of the photo shoots before filming starts. Users will be able to get 360 degree fish eye views of the locations.

Large scale usage of the MAPS feature will be charged from January 2012. Travel agencies and booking firms making extensive use of the MAPS will have to cough up if their map hits are in excess of 25 000 hits in a given day.

Data Crunching

Another service announced not for cutting by Google, but as something new to help companies identify and analyse large data sets with tools available from the company is that of data crunching. The BigQuery is seen as revolutionary in the sense that it can process a tremendous amount of data within only a few seconds.

Although cutting of Google services is thus eminent, new services are added and more streamlining is done. As such users can also expect more integration of existing services, whilst all the extras not delivering will be dropped.

It is the digital age and any business without a solid online presence has to work harder, invest more and wait longer to expand their market share and increase profits. A business needs a website and online marketing campaign to effectively compete with the millions of other businesses in the world. It is possible to simply make use of secondary sites for online promotion such as directories, social media such as Facebook, forums, auction sites, online shopping facilities and blogs to attract the attention of possible customers, but to truly benefit from an online presence a business needs a an online site and a well planned marketing campaign. A few more reasons are provided below as answer to the often asked question of “Why does a business need a website and online marketing campaign?”

Information To Help With Decision Making

Consumers require information to make decisions as to whether or not to make use of a company’s services or to buy a product. A business can hardly be open 24/7, but with a website they can. The website offers the opportunity to give enough information about the company, products, and services, ensure that questions are answered and that the client can get in contact with a representative. The information can be displayed in a visually attractive format and trust can be built through regular online communication.

Convenience For The Consumer

If you are looking for a more convincing answer on the question of “Why does a business need a website and online marketing campaign?” consider the convenience offered. Mr. X doesn’t want to get in his car and drive 10 km, fight traffic, struggle to get a parking spot, wait in line to be served and then have to decide whether or not to buy product A or B under pressure. He loves sitting at home or office and browsing the Net. Email communication is more his style and if he really wants, he can simply call the customer service line. He can make a decision in his own time, place the order and make payment without ever having to go the through the process described earlier.

Mrs Y loves shopping, but uses the website to get more information about the product. She wants to feel the fabric that she will buy and as such uses the website as her first point of decision making. There are many more scenarios that can be described, but the bottom line is that it offers a convenient facility for the consumer. The choice of interaction lies with the consumer, but information, pictures, and feedback opportunities are available 24/7.

Additional Outlet

Having an online presence can be seen as having an additional outlet. It serves as an entry point to your business. Instead of having to be at every exhibition or having to open offices in every possible town, you can have one website and reach consumers around the world. It is thus also a cost effective way of expanding your reach.

Additional Customer Communication

The customer gets another means of communicating with your company through online application forms, ordering facilities, feedback forms, email, chat facilities, forums and blog comments. It becomes a two way street of communication and thus an essential tool for building trust and improving customer relations.

Creates Credibility

While exhibiting at an event or discussing options with a client you may find that the client wants more information. The clients and potential clients often request the website address. If you send an email to a client from a free email address not connected to a valid domain, your correspondence will more than likely be met with some scepticism, but a valid domain and domain based email will build trust with the potential client.

Why Does A Business Need An Online Marketing Campaign?

The second part of the question “Why does a business need a website an online marketing campaign?” has not yet been answered. The online marketing campaign is what ensures visibility. Just as offline marketing is essential to create brand awareness and to let the customers know where your business is and what you offer, you need a solid online marketing campaign to ensure that your website can be found amongst the millions of other online businesses.

Many small business owners create websites and simply think that should do the trick. A few months down the line someone may ask how the website works for them and they will say that it is not worth their while. The reason is straightforward enough – their site doesn’t get enough targeted traffic. It is one thing to optimize the site for search engine placement, but another to ensure that all links stay in working order, a solid rank is obtained and that users will find the site when searching.

An effective online marketing campaign should include a complete mix of marketing techniques. It is essential to establish the goals of online marketing, the budget, expected return on investment, target audience, and general purpose of the website before investing in Internet marketing.

With the digital business world being rather competitive, the website owner cannot afford to use a fly by night approach. It takes time to develop a strong online presence and with the online world changing rapidly attention should be given to the whole package including:

• Website design for easy navigation, readability, information value, and convenience.
• Branding through the website, banners, affiliate marketing, pay per click advertising, social media such as Facebook and Twitter, blogs and search engine visibility.
• Developing good ranking for particular keywords and ensuring relevance.
• Link building for higher ranking.
• Creating sticky content to ensure that the visitor stays longer and finds the site useful.
• Improving user experience through feedback forms, avatars, video content, and information.
• Improving visibility through YouTube channels and Facebook.
• Ensuring accuracy of information and professional display of information.
• Adding social media buttons such as Google +1, Facebook and Twitter.
• Creating a strong AdWords campaign and landing pages for higher sales turnover.
• Building relationships through newsletters.
• Using press releases to announce important business product launches.
• Market analysis and website traffic monitoring with tools such as Google Analytics.

The above elements are only a few of the important aspects of an online marketing campaign that can help to ensure a solid return on marketing spending and thus the growth of the business. In an age where millions of businesses have already shifted their focus to the online market, the question of why does a business need a website and online marketing campaign is almost too obvious. If you have not yet join the ranks of the online business world then do so now by getting immediate professional assistance through iLead Online for optimal success. Contact us for assistance today.

The Google +1 button has been rolled out and received with mixed enthusiasm by website owners and AdWords advertisers. Many of the webmasters have already added the +1 button to their sites. No doubt, Google changes their search and indexing algorithms on a regular basis and keeping up with all the changes can be hard work. Google Buzz may very well disappear completely or if the company strategizes correctly, they may just combine the two ensuring more interactivity amongst searches.

If you haven’t placed the Google +1 button on your website yet, you will benefit from the tips and pieces of information about the new roll-out from Google.

Google +1 Button Will Influence Rankings

Google announced that the +1 feature will definitely be used in determining a web page relevance to a search string and thus also its ranking. Website owners will thus have to carefully consider the content of their sites and the keywords optimized for. Quality will count since the user will have the power to click on the button for liking the content. The button can almost be compared to the Facebook Like button, just with a bit more power.

How Does The User See The Google +1 Button?

When a searcher comes across a web page related to a specific search, they can simply click on the Google +1 button to recommend it as relevant to the search. The users must be logged in with their Google account to use the button and can set the public display in their profiles. The button and likes of a person will by default be publicly displayed unless set otherwise in the profile settings.

Users will see recommendations from contacts below their search results, helping them to get more relevant search results. The moment the user clicks the button, the content will appear in the user’s profile at Google under the Google +1 button tab. It can be seen in 44 languages, but the annotations will only be visible in English.

Is The Google +1 Button The Same As Google Buzz?

The +1 feature is not intended as a conversation tool whereas the Google Buzz feature has been created to promote conversation about interesting topics or web content found by searchers. Up to now, it has not been used widely and many website owners have already replaced it with the +1 feature, seen as more relevant to searches.

How Will The +1 Button Feature On A Website?

Google provides the website owner or AdWords advertiser with several styles and sizes to select from. If a site owner has a bit of technical knowledge, more customisation can be done to the button. One can add several +1 buttons to a single web page at various places. If a user clicks one, it will mean a recommendation for the whole page. Google has suggested placement of the +1 button near the page title and the links to be shared. In addition, you can place the button at the end of the page as well.

Google has given recommendations regarding faster loading speed such as placement of the script tag at the end of the page before the closing of the page body tag. It is worth keeping in mind since loading time of a page is also considered regarding page ranking. When it comes to AdWords, the +1 annotations will appear next to the headlines.

Where Will The Button Also Be Visible?

The Google +1 button will be visible under the Share at YouTube, and will also be visible at the Blogger, Android Market and the Google Product Search facility. It is not available for mobile search at the moment, but Google most probably will add the feature to the mobile search in the near future.

How To Add The Button At A Blogger Site

Simply click on the Page Elements under Design on the blog dashboard and once you have located the blog posting area, you can edit by selecting the share buttons option where the +1 button can also be found.

Why Place The Google +1 Button At Your Web Pages, Blog Posts And Search Ads?

According to Google, adding the button to your pages, AdWords and blog posts, you ensure that your pages and ads will be immediately visible. By giving your visitors more opportunities to plus one your content, you increase the chances of more relevant traffic to your site. This is so because the plus one annotations will be visible in the search results. The idea is that people are more likely to click on search results with plus one annotations than those not reviewed and recommended.

Terms Of Usage

Google by now has learned that SEO marketers and web publishers don’t take long before they get shortcuts regarding Google features. As such the company has created strict rules and regulations for the usage of the Google +1 button. One for instance, may not entice a visitor in any way to click on the +1 button. Publishers may also not try to discover who used the button unless the user has allowed sharing of such information with the publishers. Publishers cannot give awards in return for clicking on the + 1 buttons.

Analytics For The Feature Are Not Yet Available

Although you will not be able to use Google Analytics for the +1 button yet, Google is working on such to ensure that website owners will be able to get information on the demographics and content clicked for. In future then, webmasters will be able to use information derived from Google +1 button clicks to improve their web content and marketing strategies.

Should You Ignore Or Use?

The Google +1 button is a social sharing feature, something at which Google has not been able to succeed thus far. Considering that web pages are now almost cluttered with all the social sharing buttons, one may be sceptical regarding usage of the +1 by users.

Although people use the Like feature for Facebook, they tend to be less concerned about what their friends search for and will want to search for regarding organic searches. On the other hand, a +1 annotation or more can certainly help to improve visibility in the search results and as such we recommend that you add the button to your pages and ads sooner rather than later.

Let us handle the process should you struggle to add the new Google +1 feature to all your web pages.

Now up until now you might have been spending a lot of time, energy and money on your marketing efforts, but for some reason your conversion rates, or ROI, is still in the low ranges between 2 – 4%. You are at your wits’ end as to how you can improve your performance, especially if you consider the ton of data you will need to work your way through.

Enter the bounce rate!

The day Google Analytics (GA) was first introduced in 2005, online marketers around the world put their hands together in celebration. For the first time they were able to get detailed statistics about the visitors to their clients’ websites, and one of the main factors included in this free enterprise-class web analytics solution was the bounce rate.

Bounce Rate vs. Exit Rate

A lot of people confuse bounce rate with exit rate – and understandably so too – but let’s quickly put the differences between the two in layman’s terms:

• Bounce Rate: This is the percentage of visitors who land on a website, take one look at it, say “yuck” to themselves, and then “bounce” away to a different website instead of clicking through to other pages on the website.
• Exit Rate: This percentage is calculated according to the number of visitors to your website who click away from your website to another site, but only after they’ve gone to other pages of your site. Thus, the page that they exit from is the one used to calculate the exit rate.

The great thing about the bounce rate is that it is a very clear-cut way to measure the quality of traffic coming to your website; simple to understand and accessible in any web analytics tool. This makes it easier to hone in on where and why visitors leave your site without making that call or purchasing your product. Of course the bounce rate is and will be affected by the type of website you have – blogs, for instance, will have a much higher bounce rate than an e-commerce site. The reason for this is because readers of blogs tend to read only the latest postings which are all available on the home page. With an e-commerce site the visitor should preferably be looking through the products and information, thus moving around on the website.

Your Goals

The first thing you have to do when beginning a new online marketing campaign is set out the goals which you plan to achieve for a higher ROI. This can be anything from getting a visitor to phone you directly, fill in a form or purchasing a product.

So when is the bounce rate important?

• If the sales process requires the visitor to follow through a number of pages in order for you to achieve higher conversion rates, i.e. making the sale.
• When you are trying to get new visitors to become loyal readers and/or followers of your brand.
• If you are the owner of a retail site that necessitates visitors to shop around to make that sale.
• Lastly, if your homepage does not urge visitors to click through to other pages, especially if it includes blog excerpts or what we refer to as “teaser” content.

Reasons for a high bounce rate may be that:

• The keywords used and the content found on the site are a mismatch and not what the visitor was looking for.
• It’s not obvious enough to the visitor what their next step should be in your goal process. For instance, you want them to call you or click through to your contact page.
• Your site’s navigation is confusing, making it difficult for the visitor to find what they are looking for.
• The way you are presenting your product or service is not compelling enough.
• Technical problems with the site – such as broken images or links – will definitely affect the bounce rate negatively.

One thing people tend to assume though is that a low bounce rate is good and a high bounce rate is bad, but this may not necessarily be the case. The fact of the matter is that it all depends on what type of website you have and the goals you set out to achieve, because a bounce rate means different things to different websites. Another factor to bear in mind is to not look at the bounce rate in isolation, but the overall picture. This will give you comprehensive insight into the trends of your site, problem areas that needs addressing, where you are wasting money, and what content requires a little boost.

At the end of the day your bounce rate will be able to help you change that ‘yuck’ to ‘yes!’. If you are serious, however, about your website working for you and your company, it will be the smarter choice to call upon the Google experts. At iLeadOnline our day-to-day experience with all things Google ensures that you our clients are always at the top of the YES list!